TECHNICAL SUPPORT EXECUTIVE – SANITARYWARE (3698)

Technical SRS Ltd in Manufacturing
  • Eire, United Kingdom View on Map
  • Post Date: April 18, 2019
  • Salary: £20,000.00 - £25,000.00 / Yearly
  • Applications 0
  • View(s) 202
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Job Detail

  • Consultant Ben Becker
  • Type Full time
  • Product Sector HVAC & M&EInteriorsKBB & Ceramic Tiles
  • Vacancy id 3698
  • Salary Details Negotiable + Benefits

Job Description

Our Clients are an established family owned business that have been manufacturing quality bathroom products for over 65 years. Their attention to detail and demand for quality make their products the perfect blend of function and style.

 

Due to growth and a need to continue their excellent customer service record they are currently seeking a Technical Support Executive to join their team.

 

Reporting to: General Manager

The Role

To assist the customer service team by being able to provide technical support and fault finding to the end user, installers and distributors.

 

Key Responsibilities

  • Technical support for customers, installers and end-users
  • Ensure every query is given the best available solution
  • Troubleshot technical queries by phone, email and video
  • Identify and sell the correct spare part while solving any challenges
  • Arrange Service Engineer customer call outs to solve problem’s
  • On occasions must be willing to travel to site to help identify and solve technical queries
  • Manage, update & maintain product specification documents
  • Compile product feedback for the Design and QC team
  • Provide technical support to the field & office sales team
  • Demonstrate products to industry professionals

 

Knowledge, Skills and Experience Required

  • Minimum of 3 years’ experience in a similar role or industry
  • Knowledge of plumbing, heating & bathroom products
  • Excellent communication skills
  • High level of organisational skills and problem-solving ability
  • Proficient user of Microsoft Office
  • Ability to maintain focus, control and positivity under pressure
  • Full clean driving license
  • Available to attend sales & product demonstrations and trade shows
  • Be willing to learn and have ambition to progress within the company

 

A full induction & product training programme will allow the successful candidate to excel in the role.

As our Client’s business is rapidly expanding, they are able to offer an extremely attractive salary package along with excellent benefits and fantastic career progression opportunities to the right Candidate.

 

We are constantly seeking candidates within the Construction Material Sales Sector in the following roles:

Sales Manager, Account Manager, Area Sales Manager, Business Development Manager, Specification Sales Executive, Specification Sales Manager, Branch Manager, Field Sales, Account Executive, Key Account Manager, Field Sales Executive, Field Sales Representative, National Account Manager, Account Executive, Territory Sales Executive, Area Sales Manager, National Sales Manager, Internal Sales, Sales Office Manager, Key Accounts Sales, National Account Sales, National Sales Manager and Sales Director.

 

We cover all roles within the Construction Materials sector including:

Builders Merchants Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, KBB Jobs, Civil Engineering Sales Jobs, M&E Sales Jobs, Timber Sales Jobs, Roofing Sales Jobs, Plumbing Sales Jobs, Insulation Sales Jobs, Interiors Sales Jobs, Aggregate Sales Jobs, Quarry Products Sales Jobs, Concrete Sales Jobs, Plant Hire Sales Jobs, Plant Sales Jobs, Tool Hire Sales Jobs, Access Equipment Sales Jobs, Portable Accommodation Sales Jobs, Scaffolding Sales Jobs, Formwork Sales Jobs, Reinforcement Sales Jobs, Bathroom Sales Jobs, Kitchen Sales Jobs, Bedroom Sales Jobs, Bathroom Showroom Sales Jobs, KBB Sales Jobs, Plumbing & Heating Sales Jobs, Heating Sales Jobs, HVAC Sales Jobs, Ventilation Sales Jobs, M&E Products Sales Jobs, Washrooms Sales Jobs, Sanitaryware Sales Jobs, Build Systems Sales Jobs, Cladding Sales Jobs, Curtain Walling Sales Jobs, Façade Sales Jobs, Structural Steel Sales Jobs, Brick Sales Jobs, Block Sales Jobs, Stone Sales Jobs, Architectural Stone Sales Jobs, Masonry Sales Jobs, Pipe Sales Jobs, Drainage Sales Jobs, Geotextile Sales Jobs, Attenuation Sales Jobs, SUDS Sales Jobs, Paving Sales Jobs, Landscaping Products Sales Jobs, Street Furniture Sales Jobs, Doors Sales Jobs, Joinery Sales Jobs, Timber Products Sales Jobs, Off Site Construction Sales Jobs, Timber Distribution Sales Jobs, Timber Importers Sales Jobs, Timber Engineering Sales Jobs, Timber Frame Sales Jobs, Sips Sales Jobs, Fencing Sales Jobs, Windows Sales Jobs, Ironmongery Sales Jobs, Hardware Sales Jobs, Access Control Sales Jobs, Lock Sales Jobs, Locking Systems Sales Jobs, Home Automation Sales Jobs, Lifts & Escalators Sales Jobs, Flooring Sales Jobs, Ceramic Tiles Sales Jobs, Adhesives Sales Jobs, Consumables Sales Jobs, Render Sales Jobs, EWI Sales Jobs, Insulation Sales Jobs, Plasterboard Sales Jobs, Partitions Sales Jobs, Fit Out Products Sales Jobs, Interiors Sales Jobs, Coatings Sales Jobs, Sealants sales Jobs, Roofing sales Jobs, Roofing Products Sales Jobs, Tools Sales Jobs, Fixings Sales Jobs, Roof Windows Sales Jobs, Lintels Sales Jobs, UPVC Windows Sales Jobs and all other Construction Materials Sales Jobs.

 

Required skills

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